Success Story: Elevating Big Data Operations in Deutsche Telekom IT

For the past 3.5 years, our telco company has partnered with Ultra Tendency to enhance our big data operations. Their expertise has been crucial in managing, optimizing, and supporting our Cloudera based big data platform, significantly improving our business processes and operational efficiency. Team from Ultra tendency provided IT experts who seamlessly integrated with our internal staff. Together, we ensured smooth operations and continuous optimization of our big data platform and front-end tools like KNIME, MicroStrategy and CDSW. Their implementation of best practices has enhanced platform performance and reliability. One of the standout aspects of our collaboration has been the 24/7 support. Their proactive approach to addressing issues has minimized downtime, ensuring uninterrupted support for our business-critical processes. This reliability has been instrumental in maintaining smooth business operations. Knowledge sharing and training have been pivotal in empowering our internal teams. Through regular peer discussions and internal workshops, colleagues from Ultra Tendency helped foster a culture of continuous learning and self-reliance within our staff. This collaboration has promoted a proactive approach to problem-solving and advanced our team's skills and expertise. Additionally, Ultra Tendency has efficiently managed large maintenance windows, updates, upgrades, and selected security measures with meticulous planning. Their efforts have minimized the impact on our business operations, ensuring successful execution of maintenance activities. A key strength of our collaboration is their rapid onboarding process. They have consistently provided tailored expert resources to meet our evolving needs, with new team members becoming fully operational within one to two months. This efficiency has ensured that we always have the right people with the right expertise when needed. The results of our partnership with Ultra Tendency have been remarkable. We have seen faster and more accurate data processing, reduced manual intervention, and cost savings. The platform's performance and reliability have improved, and downtime has been significantly reduced. By partnering together, we have transformed our big data operations, achieving new levels of efficiency, reliability, and expertise. Their commitment to excellence and proactive support has been instrumental in our success, positioning us for sustained growth and innovation.